VBC COVID-19 Real-time Updates

WE ARE HAPPY TO ANNOUNCE, IN ALLIANCE WITH THE GUIDANCE OF THE STATE TO RE-OPEN BUSINESSES, THE VBC BOX OFFICE WILL RE-OPEN THE EXTERIOR WINDOWS AND RESUME NORMAL HOURS MONDAY - FRIDAY 10AM-5PM BEGINNING FRIDAY, MAY 1ST.  

In this unprecedented time as our world faces a health crisis, all industries are feeling the effects of the COVID-19 pandemic.  In a time when social distancing is key to reducing exposure, the Von Braun Center (VBC) wants to maintain open communication and keep our community informed of the changes happening on a day-by-day basis.

We are happy to announce, in alliance with the guidance of the state to re-open businesses, the VBC Box Office will re-open the exterior windows and resume normal hours Monday - Friday 10am-5pm beginning Friday, May 1st.  This re-opening date is timed in conjunction with a new refund plan outlined by Live Nation (details can be found in the What Ticket Buyers Should Know section below).

We continue working closely with meeting planners, artists, tour managers and promoters, and are following recommended protocol from the Centers for Disease Control and Prevention, the Alabama State Health Department, the International Association of Venue Managers, ServSafe, and local city entities.

While our staff has changed our day-to-day duties in the absence of events, we have been able to catch up on building work orders during this slow time, like detail cleaning, painting and general refreshing of the building.  We are in continuous discussion with clients about event needs and are accommodating the new guidelines for spacing, sanitation, etc.  We will continue modifying our room setups and event capabilities as new guidelines are released and we remain confident that our business will slowly return in the coming months.

The good news?  The majority of entertainment events at the VBC are not cancelling, but instead have (or are currently being) rescheduled to later dates!  In addition, we are continuing to announce new shows and adding to our calendar of events - giving us all something exciting to look forward to.

Steve Maples, CFE
Executive Director, Von Braun Center

What Ticket Buyers Should Know:

• For postponed events with no new date announced:
  • We are working diligently with the artist's team to reschedule, and we encourage you to continue following our updates for more information. Please hold on to your original ticket. No action required.
     
• For rescheduled events:
  • Tickets for original performances will be honored on the new scheduled date.  We encourage patrons to hold on to their tickets for rescheduled events. No action required. 

• For cancelled events:
  • For tickets purchased through Ticketmaster.com, refunds will automatically be issued. No action required.
  • For tickets purchased through the VBC Box Office, or other outlets other than Ticketmaster, buyers should return to their point of purchase. 
  • Refunds for cancelled shows will go to the customer who originally purchased the tickets.
     
• For refunds:
  • With the exception of Live Nation and AEG Presents shows, refunds may be requested for rescheduled events up to 14 days prior to event date.  Please contact your point of purchase.
  • Broadway Theatre League: For tickets purchased directly through Broadway Theatre League, visit broadwaytheatreleague.org for ticketing options or call 256-518-6155 after May 4th. BTL's request for refund deadline is June 5th.
     
• Live Nation Refund Plan:
  • Beginning on Friday, May 1st, Ticketmaster and Live Nation will be implementing their new Ticket Relief (Refund) Plan. This will apply to tickets purchased online through Ticketmaster or in person at the VBC Box Office.  Please refer to the list of impacted events below to see if your show is a Live Nation show.  *AEG Presents shows are also following this new plan.

Given the global health crisis and the influx of customer service requests that both our venue and Ticketmaster are receiving, wait times may be longer than usual and we ask for your patience and understanding.

POSTPONED, SUSPENDED OR CANCELLED EVENTS:

The health and safety of our clients, guests, visitors and employees continues to be a top priority. Below is the current list of postponed, suspended or cancelled events. This list is being updated periodically. We appreciate your understanding and your patience during this unusual time.

The following events have been postponed or suspended, new dates to be announced at a later time:

• Alison Krauss: New date to be announced at a later time. *National Shows 2/Live Nation
   
• Blippi: The Musical: New date to be announced at a later time. *Red Mountain Entertainment/Live Nation
   
• Chase Rice: New date to be announced at a later time. *Red Mountain Entertainment/Live Nation
   
• Dwight Yoakam: New date to be announced at a later time. *Red Mountain Entertainment/Live Nation
   
• Graham Nash: New date to be announced at a later time.  *AC Entertainment/Live Nation
   
• Huntsville Classic: New date to be announced at a later time.  *Huntsville Hospital Foundation
   
• Jim Parkers Songwriters Series (May 22nd event): New date to be announced at a later time.
   
• Manchester Orchestra: New date to be announced at a later time. *Red Mountain Entertainment/Live Nation
   
• Northeast Alabama Fellowship of Christian Athletes Banquet:  New date to be announced at a later time.​
   
• Rival Sons: New date to be announced at a later time. *Red Mountain Entertainment/Live Nation
   
• The Avett Brothers: New date to be announced at a later time. *National Shows 2/Live Nation
   
• ​Trevor Noah: New date to be announced at a later time. *Red Mountain Entertainment/Live Nation

The following events have been rescheduled:

• ALDOT Maintenance Management Meeting: Rescheduled for August 18-20, 2021.
   
• Ashley McBryde: Rescheduled for Wednesday, October 7, 2020. *Big Spring Entertainment
   
• Athletic Hall of Fame Banquet: Rescheduled for Monday, May 11, 2020.
   
• Baby Shark Live!: Rescheduled for Tuesday, October 27, 2020.  *Red Tail Entertainment
   
• Band of Horses: Rescheduled for Friday, September 18, 2020. *Red Mountain Entertainment/Live Nation
   
• Black Jacket Symphony's Pink Floyd: Rescheduled for Saturday, September 26, 2020. *Emporium Presents/Live Nation
   
• Bert Kreischer: Rescheduled for Saturday, June 27, 2020. *Outback Presents
   
• Black Label Society: Rescheduled for Wednesday, August 19, 2020. *Red Mountain Entertainment/Live Nation
   
• BTL Presents - Escape to Margaritaville: Rescheduled for January 15-17, 2021. Please see additional information: www.broadwaytheatreleague.org
   
• BTL Presents - The Choir of Man: Rescheduled for Tuesday, March 9, 2021. Please see additional information: www.broadwaytheatreleague.org
   
• BTL Presents - Rain: A Tribute to the Beatles - Abbey Road: Rescheduled for Sunday, March 21, 2021. Please see additional information: www.broadwaytheatreleague.org
   
• Celtic Woman: Rescheduled for Wednesday, April 21, 2021. *DJ Promotions
   
• Chamber of Commerce Best Places to Work: Rescheduled for Tuesday, June 23, 2020.
   
• Christopher Cross: Rescheduled for Monday, February 22, 2021.
• Collective Soul: Rescheduled for Thursday, October 8, 2020. *Big Spring Entertainment
   
• Color Girls: Rescheduled for April 22-24, 2021.
   
• GridIron Men's Conference: Rescheduled for September 25-26, 2020. 
   
• Heather Land: Rescheduled for Saturday, November 14, 2020. *Red Mountain Entertainment/Live Nation
   
• Houndmouth: Rescheduled for Wednesday, September 16, 2020. *National Shows 2/Live Nation
   
• Huntsvegas Tattoo Expo: Rescheduled for September 10-14, 2020.
   
• Huntsville Comic and Pop Culture Expo: Rescheduled for July 17-19, 2020.
   
• Idealease: Rescheduled for June 14-17, 2021.
   
• I Mom So Hard: Rescheduled for Saturday, November 14, 2020. *Exceptional Artists
   
• Lauren Daigle: Rescheduled for Thursday, February 25, 2021. *AEG Presents
   
• Maddie and Tae: Rescheduled for Saturday, April 3, 2021. *Red Mountain Entertainment/Live Nation
   
• Mitchell Grocery Show: Rescheduled for July 14-16, 2020.
   
• NCMS Conference: Rescheduled for Thursday, August 13, 2020.
   
• NEACA Spring Craft Show: Rescheduled for June 18-21, 2020.
   
• Northeast Alabama Fellowship of Christian Athletes PLT Party:  Rescheduled for August 6, 2021​.
   
• Reba McEntire: Rescheduled for Friday, July 9, 2021. *Red Mountain Entertainment/Live Nation
   
• The Allman Betts Band: Rescheduled for Wednesday, September 30, 2020. *AC Entertainment/Live Nation
   
• Theory of a Deadman: Rescheduled for Friday, November 6, 2020. *Red Mountain Entertainment/Live Nation
   
• The Price is Right®: Rescheduled for Wednesday, January 20, 2021. *National Shows 2/Live Nation
   
• The Revivalists: Rescheduled for Wednesday, October 28, 2020. *Red Mountain Entertainment/Live Nation
   
• The Steeldrivers: Rescheduled for Friday, January 22, 2021. *Big Spring Entertainment
   
• Three Dog Night: Rescheduled for Thursday, October 15, 2020. *DJ Promotions
   
• Toad the Wet Sprocket: Rescheduled for Sunday, October 25, 2020. *Red Mountain Entertainment/Live Nation
   
• Touch the Sky Women's Expo: Rescheduled for September 25-27, 2020.
   
• Victor Wooten featuring: The Wooten Brothers Band: Rescheduled for Tuesday, October 27, 2020. *Big Spring Entertainment
   
• Whiskey Myers: Rescheduled for Wednesday, August 12, 2020. *Red Mountain Entertainment/Live Nation

The following events have been cancelled:

• Alabama Band Masters Association All-State Band Conference: Cancelled.

• ALVA Summative Testing: Cancelled.

• AUSA Global Force Symposium: Cancelled.

• Bill Engvall: Cancelled.

• Bill Maher: Cancelled.

• Bone Thugs-N-Harmony: Cancelled.

• BTL Presents - The Color Purple: Cancelled. Please see additional information: www.broadwaytheatreleague.org

• Chippendales: Cancelled. *Red Mountain Entertainment/Live Nation

• Crescen-Dough Auction: Cancelled.

• Daniel Tiger's Neighborhood Live!: Cancelled.

• Disney on Ice - Dream Big: Cancelled.

• Family Fun Fest 2020: Cancelled.

• First Robotics Competition: Cancelled.

• Hollywood Undead/Bad Wolves: Cancelled.

• Huntsville Ballet Presents - Peter Pan: Cancelled.

• Huntsville Havoc: Cancelled.

• J.F. Drake State Graduation: Cancelled.

• Jim Parkers Songwriters Series (April 10th event): Cancelled.

• 36th Annual International Symposium on Child Abuse: Cancelled.

• Jo Dee Messina: Cancelled.

• Kathleen Madigan: Cancelled.

• Lindsey Buckingham: Cancelled.

• Lynyrd Skynyrd: Cancelled.

• Maks & Val: Cancelled.

• MDA Small Business Conference: Cancelled.

• Michael Franti & Spearhead: Cancelled.

• Monster Jam: Cancelled.

• National Cyber Summit: Cancelled.

• NF: Cancelled.

• Regional Convention of Jehovah's Witnesses: Cancelled (including June, July and August dates). 

• Rocket Fair: Cancelled.

• Southside Church of Christ Homecoming: Cancelled.

• Theatre Huntsville Presents - Silent Sky: Cancelled.

• The Head and The Heart: Cancelled.

• UAH Nurse Pinning: Cancelled.

• 42nd Annual UNCF Gala: Cancelled.

• ZZ Top: Cancelled.

VBC's Statement Regarding COVID-19