- The VBC Box Office is open Monday – Friday, 10:00 a.m. till 5:00 p.m.
- The Box Office is also open during nights and weekends at least 2 hours before the start time of ticketed events.
- To charge tickets by phone, call Ticketmaster at 800.745.3000.
- For general ticket information, please call 256.551.2345.
- To get additional ticket information online, visit Ticketmaster’s web site.
Camping out for an onsale
The VBC will allow you to camp out no sooner than 24 hours before the onsale. For example, if a concert goes on sale at 10:00 a.m. on Saturday you may start lining up at 10:00 a.m. on Friday.
Cancelled or Postponed.
If an event is cancelled please return to the point of purchase for a refund. If a show is postponed, tickets for the original event date will be honored. If you are unable to attend the event on the new date please return to the point of purchase for a refund.
All shows at the VBC are “Rain or Shine” events. Only in extreme inclement weather are shows cancelled or postponed (i.e. blizzard or hurricane). Rain and snow are not considered inclement weather. For questions about an event cancellation due to weather, please call 256.533.1953.
Military, Group, and Student discounts
Discounts vary by show. Please view the ticket price information on our website at “Purchase Tickets” or call 256.533.1953 for more information.
Tickets will be available to pick up at will call 2 hours before show time at the VBC Box Office. Please bring proper ID, the credit card used to purchase the tickets and your confirmation number if ordered through Ticketmaster.
Due to limited availability of accessible seating, tickets purchased in this area are limited to 2 seats. For orders exceeding 2 seats please visit the VBC Box Office so that we may accommodate you to the best of our ability.
Most events do not require a ticket for children under the age of two. However, if you would like the child to have his/her own seat, you must purchase a ticket for that child. Some shows targeting young children require that all children over the age of one have a ticket. Age requirements are usually listed with the ticket information on the VBC or Ticketmaster website.