The Von Braun Center is committed to creating a safe, comfortable and enjoyable experience for all guests. All guests shall remain respectful and courteous to their fellow patrons and comply with requests from VBC staff regarding policies, emergency response procedures and behavior which impacts the event experience of fellow patrons. The Von Braun Center values the support of all guests and reserves the right to eject any guest for any reason, including not treating other guests attending the event with dignity and respect.
Von Braun Center Security AND Lost & Found:
Monday – Friday, 8:00 a.m. till 5:00 p.m.
Mark C. Smith Concert Hall: 1 hour prior to show time*
Propst Arena: 1 ½ hours prior to show time*
Please arrive as close to the door opening time as possible. If an attendee cannot make it to the venue at least 30 minutes prior to the show, they should expect a possible delay. The VBC has increased typical staffing levels for events to get each and every person into the building in a timely manner but can make no guarantees.
*the time doors open prior to an event are subject to change
All patrons entering the Von Braun Center during an event are subject to screening. Screenings may vary from event-to-event. Screenings range from visual inspection and bag search to screenings by a magnetometer (metal detector) and/or pat-down search conducted by security personnel. The purpose of the inspection is to detect prohibited items.
*Any noise-making devices (specifically air horns, sirens, or whistles)
*(Excludes Huntsville Havoc hockey games)
*Bags/purses larger than 14” x 14”x 6”
*(Excludes Huntsville Havoc hockey games. At Havoc games, only clear bags are allowed. No clutch purses, fanny packs, or diaper bags are permitted unless they are clear. Exceptions to this policy will be made for all medically necessary items after proper inspection. Visit HuntsvilleHavoc.com for more info.)
Bottles or cans
Food and drink purchased outside of the Von Braun Center
Frisbees and/or beach balls
Illegal drugs or alcohol
Jewelry or belts of any kind containing spikes or studs
Poles or sticks
(including signs attached to poles)
Stun gun/ Taser
Weapons or other dangerous devices