Box Office
- VBC Box Office Hours: Monday – Friday, 10:00 a.m. till 5:00 p.m.
- VBC Box Office Additional Hours: 2 hours prior to start time of a ticketed event.
- VBC Box Office Additional Hours: 2 hours prior to start time of a ticketed event.
- To purchase tickets, visit the Box Office in person or go online to Ticketmaster.com. Tickets may not be purchased over the phone.
- Tickets purchased in-person can be bought with Cash or Card.
- Tickets purchased in-person can be bought with Cash or Card.
- Pre-loaded debit cards are available for purchase at the VBC Box Office for use in cashless areas (concessions and bars) within the VBC.
What is the best way to find out about upcoming on-sales at the VBC?
Sign up for TicketsFIRST. Click here for more info.
Inclement weather
All shows at the VBC are “Rain or Shine” events. Only in extreme inclement weather are events cancelled or postponed (i.e. blizzard or hurricane). Rain and snow are not considered inclement weather.
Cancelled or Postponed Event
If an event is cancelled please return to the point of purchase for a refund. If a show is postponed, tickets for the original event date will be honored. If you are unable to attend the event on the new date please return to the point of purchase for a refund.
Accessible Seating
The VBC follows regulations set forth by the ADA. Under ADA policy, 3 companion seats may be purchased when buying an accessible seat. Due to limited availability of accessible seating, purchasing tickets in advance is recommended. Accessible seating may be purchased at the VBC Box Office, or online at www.ticketmaster.com. For additional information, please visit the VBC or call the administration office at 256-533-1953.
Children’s Admission
Most events do not require a ticket for children under the age of two. This is lap seating, if you would like the child to have his/her own seat you must purchase a ticket for that child. Some shows require that all children over the age of one have a ticket. Age requirements are typically listed with the ticket info on the Von Braun Center website & Ticketmaster website.
Military, Group, and Student discounts
Discounts vary by event. Please view the ticket price information on our website or call the administration office at 256-533-1953 for more information. Tickets may only be purchased in person at the VBC Box Office or online at www.ticketmaster.com.
Will Call
Tickets will be available to pick up 2 hours before show time at the designated box office for the event. Please bring proper ID, the credit card used to purchase the tickets and your confirmation number if ordered through Ticketmaster.
Camping out for tickets
The VBC will allow you to camp out a maximum of 24 hours before the on sale time.